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IBM Tivoli Business Service Manager 4.2 for Administrator培训课程-中心

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  • IBM Tivoli Business Service Manager 4.2 for Administrator培训课程
     
    授课对象
    This course is designed for system or network administrators, developers, and engineers who are responsible for configuring, maintaining, or supporting a Tivoli Business Service Manager 4.2 system.
    课程目标
    Upon completion of this course, you will be able to:
    • Visualize your business processes by gathering information from many sources
    • Describe bidirectional data flow between the OMNIbus ObjectServer and the TBSM server
    • Use the Discovery Library Toolkit to create business service models
    • Configure data fetchers to retrieve service data from external databases
    • Configure the Tivoli Enterprise Console (TEC) probe to receive events from TBSM event sources, including Tivoli Enterprise Console and IBM Tivoli Monitoring
    • Model business services
    • Build service models using auto-population, data fetchers, and External Service Dependency Adapters (ESDAs)
    • Evaluate business processes to develop service models
    • Use and configure service views
    • Define and monitor service level agreements (SLAs)
    • Use advanced features of service models to expand model coverage
    • Configure maintenance windows for managed service level agreements
    • Administer Tivoli Business Service Manager
    • Develop custom views for users
    • Administer users and groups within IBM Tivoli Business Service Manager 4.2 and the IBM Tivoli Netcool Security Manager 3.1 framework
    • Use and program the RAD Shell Application Programming Interface (API)
    • Support the Tivoli Business Service Manager 4.2 environment as an administrator, including troubleshooting with log files
    • Describe the steps necessary to configure a TBSM 4.2 failover server
     



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